Get In Touch

Contact Us

Questions about the purchase process, account access, or your certificate? We're here to help.

TravelCareMexico

Address

Los Angeles, CA, United States

We typically respond within 1 business day.

24/7 Assistance Line

For urgent assistance while you are in Mexico, contact TelAsist using the number on your certificate or call

Call the assistance number printed on your certificate for bilingual emergency coordination in Mexico. +52 55 5232 4890

What We Handle

Purchase questions & refunds
Account access issues
Certificate retrieval
Billing & payment support
General inquiries

Send Us a Message

TravelCareMexico

24/7 bilingual emergency assistance and coordination for travelers in Mexico.

Services are coordinated through TelAsist, our local assistance partner. TravelCareMexico is the authorized marketing partner and does not provide medical care or insurance.

Contact Us

24/7 Assistance Line

For urgent help in Mexico, use the assistance number printed on your certificate. Services are coordinated through TelAsist.

© 2026 TravelCareMexico. All rights reserved.

Coordinated through TelAsist, a Mexico-based assistance partnerSite by Alternative Reality Group

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